The Insurance Buzz
The Insurance Buzz shares top tips for Insurance Agents on how to maximize their entrepreneurial journey. Sales training tips, mindset, and motivation and learn from some of the best in the industry and experts in the field as they share what they have done to be successful as an Insurance Agent.
The Insurance Buzz
351. Agency Life: Faster Than Expected, Harder Than Advertised
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What’s in this episode:
Starting a new agency is no joke—and Walker Kesterson is living proof. In this episode, Michael and Courtney sit down with the Missouri-based agent to unpack what the first 10 months of business ownership really look like. From hiring and time management to emotional fatigue and delegation, this conversation is a masterclass in surviving your rookie year. If you’re just getting started or need a reality check, Walker’s honest take on what works (and what doesn’t) is the clarity you didn’t know you needed.
[00:00]Allowing team members to sell with their personality
[01:00] What Walker thought agency life would be—and what it actually is
[03:00] The biggest struggle of year one: turning off the business
[05:00] Day-to-day breakdown: early mornings, system fires, and real talk
[07:00] The #1 stressor agents take home (and how he handles it)
[10:00] How Walker leverages retention—even when rates go up
[11:00] Meet the team: from Swiss Army knife to summer-only sales
[14:00] Driving production by ditching the script
[16:00] Adjusting the quoting process based on personality
[20:00] Why time management is the top skill for agency success
[24:00] The 80% Rule: Delegate and get out of your own way
[27:00] Why Walker left financial planning for insurance
[30:00] The final word: “Relax”—a mantra for every new agency owner
Watch the full episode on YouTube: HERE
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